Privacy Policy

Privacy Policy

Effective Date: 01/01/2022

1. Introduction

Welcome to Cocoon Blankets ("we," "our," "us"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website www.CocoonBlanket.com (the "Site") and purchase our products.

2. Information We Collect

We may collect the following types of information:

• Personal Information: This includes your name, email address, phone number, shipping address, billing address, and payment information when you make a purchase.
• Usage Data: We collect information about your interactions with our Site, such as your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our Site and to collect information about your browsing activities.

3. How We Use Your Information

We use your information for the following purposes:

• To Process Orders: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and customer service communications.
• To Improve Our Site: To analyze usage data and improve the functionality and user experience of our Site.
• To Communicate with You: To send you promotional emails, newsletters, and other marketing communications, if you have opted in to receive them.
• To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share your information with third-party service providers who assist us in operating our Site, processing payments, and fulfilling orders.
• Legal Requirements: We may disclose your information if required by law or in response to a valid legal request.

5. Your Rights

As a resident of the United States, you have the following rights under applicable privacy laws:

• Right to Know: You have the right to request information about the personal information we collect, use, and disclose about you.
• Right to Delete: You have the right to request the deletion of your personal information that we have collected.
• Right to Opt-Out: You have the right to opt-out of the sale of your personal information.

To exercise these rights, please contact us at: contact@cocoonblanket.co.uk

6. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cocoon Blankets
Customer Service Department
contact@cocoonblanket.com